SHIPPING POLICY

At FartyClaus, we work to ensure your order arrives safely and as quickly as possible.

SHIPPING TIMES

Estimated delivery times range from 8–15 business days, depending on your delivery location.

Business days exclude weekends and public holidays. Delivery times are estimates and may vary due to customs processing, carrier delays, or other circumstances outside our control.

ORDER PROCESSING

Orders are processed as quickly as possible after payment confirmation. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

SHIPPING DESTINATIONS & COSTS

We ship to selected international destinations. Shipping availability and applicable charges are displayed at checkout.

Certain locations may be unavailable due to carrier limitations or local import restrictions. If we cannot fulfill your order, we will contact you and issue a full refund.

ORDER TRACKING

Once your order has been dispatched, tracking details will be sent to your email address when available. Please allow some time for tracking information to update.

CUSTOMS & IMPORT FEES

International orders may be subject to customs duties, import taxes, or additional fees depending on the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

INCORRECT SHIPPING INFORMATION

Please ensure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has shipped.

LOST OR DELAYED PACKAGES

If your order is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to investigate and provide an appropriate resolution in accordance with applicable consumer protection laws.

CONTACT

For shipping questions or order assistance, please contact us through our email:

FartyClaus@outlook.com